Marcus Victoria

4315 Red Knight Way · Orlando, FL 32817 · (954) 774-7426 · marcusvictoria902@gmail.com

Accomplished IT student at the University of Central Florida with 2 years of customer service experience in retail settings. Success in completing projects for various classes as well as leading and completing various group projects. Well-versed in Video production, social media management tools and IT tasks.

Experience

Box Office

Cinepolis

Managed check out process by efficiently and effectively selling tickets as well as concessions.Contributed to line reductions as well as returns and receipt discrepancies, as well as selling tickets at a high rate.Assisted management with refunds of tickets and promotional material including proper citation of content, printing, and posting.Dealt counter, telephone, and internet bookings, maintaining information and display material at the front of house and in the box office area.

June 2016 – June 2018

Professional Selling Program

University of Central Florida

The Professional Selling Program is a specialized program offered by the Department of Marketing in the UCF College of Business which accepts no more than 35 exceptional students each year that show potential and promise in the field of sales.Rigorous sales training using role-plays, Mentor/protégé relationship assignments, and networking events to prepare for successful Sales Careers

August 2021 - Present

Education

University of Central Florida

Bachelor of Science

Information Technology Bachelor, Profesionall Selling Minor

GPA: 3.7

June 2018 - May 2022

Atlantic Technical High School/College

Web development Magnet Program

GPA: 3.6

August 2014 - May 2018

Skills

Programming Languages & Tools

Java
MySQL
C
Marie Assembly
BootStrap

Honors

Dean's List
Inducted Member of National Society of Collegiate Scholars
Inducted Member of National Society of Leadership and Success

Certifications

IT Fundamentals Pro Certification, Adobe Photoshop, and Dreamweaver
Adobe Photoshop
Adobe Dreamweaver